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PROBLEM: Web License Manager not shown in Central Admin
Created on: 14-Sep-09. Print Article
Last Modified on: 05-Jun-15. Email Article
Skill Level: Intermediate.
Article has been viewed: 15862 times.
Rated: 4 out of 10 based on 16 votes.
KB.12358
BACKGROUND:
Bamboo Web License Manager can be installed from the Setup screen of Bamboo Web Parts or products that install into SharePoint. It is deployed on the Central Administration web application site and should be found on the Operations tab in SP2007, or in the main Central Administration page for SP2010/2013.

ISSUE: 
SP2007: Bamboo Web License Manager is not found in Central Administration > Operations page.
SP2010/2013: Bamboo Web License Manager is not found in Central Administration.

CAUSE:
The Bamboo Web License Manager web application feature may not be active for the Central Administration web application.  This can happen if the installation for Web License Manager wasn't run on the server that runs the Central Administration service.

RESOLUTION: 
1. Check in the Central Administration Solution Management page to be sure that bamboo.ui.licensing.wsp was deployed to the Central Administration web application.
2. Check to see if the Bamboo Web License Manager web application feature is active for the Central Administration web application.
SP2007: Go to Central Administration > Application Management > Manage Web Application Features, be sure Central Administration is selected as the Web Application, and then Activate the Bamboo Web License Manager feature. After that, Bamboo Web License Manager should be found where expected.
SP2010/2013: Go to Central Administration > Application Management > Manage Web Applications, select the Central Administration web application from the list.  In the ribbon, click Manage Features and then Activate the Bamboo Web License Manager feature. After that, Bamboo Web License Manager should be found where expected.

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